Our Terms And Conditions

• LICENCE: All students must be in possession of a signed Provisional Driving Licence for Group B Cars on commencement of the training and for the entire duration of lessons.


• MOTORING CONVICTIONS: You must inform me IMMEDIATELY of any motoring convictions you have. You are liable for any motoring convictions gained while driving on a lesson or test.

• INSURANCE: All fees include student cover whilst driving the School vehicle, (provided the student is licensed to drive) and is accompanied by an instructor or on a Driving Test with an approved Examiner(s).

• CANCELLATIONS: The School requires a minimum of 48 HOURS notice if students wish to cancel a lesson. A minimum of 14 days notice is required if students wish to cancel an intensive or semi-intensive driving course. The School reserve the right to charge the full lesson/course fee if the above periods of notice are not given and if the cancellation will result in loss of earnings. if a driving lesson is pre-arranged with an instructor, full lesson must be attended unless cancelled in full within the appropriate cancellation period. If a student fails to arrange any prepaid driving lessons, for more than 6 Months from the date of their purchase, they will automatically forfeit said lessons and/or tests and; will not be entitled to a refund.

• SAFETY: If, in the view of the Instructor, the student is unfit to carry out the lesson safely; due to self-induced circumstances (e.g. Alcohol, Drugs or lack of sleep) a cancellation charge of the FULL lesson fee will apply.

• PUNCTUALITY: In their own interests, students are advised to be punctual for their lesson appointments. All such appointments should be recorded. Your ProDrive North East instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited. A reciprocal waiting time may become necessary if the ProDrive North East Instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by the instructor either at the end of the normal lesson time if possible or at a later date. Any such shortfall will be recorded.

• PAYMENTS: All fees are to be paid at least 48Hours before the lesson otherwise you may lose your slot. We accept payment by Cash or Bank Transfer. Block bookings must be paid in full before the day of your 1st block lesson and are to be taken in blocks of 2 hours. Failure to pay the full amount will result in no discount.


• REFUNDS: NO REFUNDS will be given if lesson is cancelled within the 48 Hour Notice period. Partial refunds of block bookings will be calculated as follows, Hours used will be charged at the full hourly rate plus a £10 admin charge and any remaining funds will be refunded.


• THE DRIVING TEST: The school reserves the right to withhold the training vehicle if, in the Instructors opinion; the student has not reached the required standard. The student will be expected to pass at least one mock test before being allowed to use the school car for their practical test . The school cannot be held responsible for test appointments being postponed or cancelled by the DVSA. Furthermore, we are not responsible for any failure of light bulbs, etc. before or during the DVSA test. All bulbs/lights, etc. will be checked with the candidate at the test centre prior to the DVSA test.

• FREE THEORY TRAINING: Free theory test training is provided by the Driving Test Success Anytime website for paying pupils only and we reserve the right to withdraw this product without notice.

ProDrive North East Driver Training

© 2020 by ProDrive North East Driver Training

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